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Domain name Registration charges and other information
Please send an email to [email protected] with details of the domain name you wish to register and full contact details. We will aim to make contact with you within 1 business day with further instructions.
Domain names registered with Nominet (the .UK registry) are £8.99 per annum.
Registrations are made initially for a minimum of a 1 year term.
You will need to make payment in advance by bank transfer (details provided when you submit a domain).
If a domain name cannot be registered you will be fully refunded within 14 days.
We impose no termination charges.
Domain Name Registration Terms & Conditions Registration of .uk domain names is on a first come first served basis. All domains registered, renewed, or transferred on your behalf by Namers.uk will be subject to the following terms and conditions.
NOMINET TERMS AND CONDITIONS
Nominet is the namespace registry for all .uk domain names. By either purchasing, renewing, or transferring any .uk domain name to Dotsters you enter into a contract of registration with both Nominet and Dotsters
Nominet's Terms and Conditions for your convenience can be found here: Nominet Terms and Conditions
OUR KEY TERMS AND PRICES
- Registration: £8.99 per year for 1-10 years (maximum of 10 years registration available)
- Renewal: £8.99 per year
- Transfers: We will not charge to transfer a .uk domain to a new registrant or to release to another Nominet IPS TAG. We will not be responsible for any charges made by third-party registrars; any charges in this regard will need to be paid to us by the registrant should this be the case.
- Applications to register a uk domain name are at the discretion of the registry in accordance with their terms and conditions
Check domain name expiry date here: whois
- All domains are renewed on an annual basis, We will send out an expiry reminder in the form of an invoice 31 days before expiry and an email reminder 7 days before expiry. We will send the emails to the email address of the account. It is the registrant’s responsibility to make sure their contact details are up to date. Dotsters takes no responsibility if your domain renewal fails due to your contact details being incorrect.
- If you do not wish to renew a domain please make sure you contact us a minimum of 7 days before your domain expires by emailing us at [email protected]
- If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £100. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. Dotsters will not guarantee the renewal of a domain name.
- Please be advised that at any point during the suspension period, the domain name can be renewed and the suspension lifted.
DOMAIN CANCELLATIONSPer Nominet requirement, only the registrant can cancel the .UK domain name. You should only cancel a .UK domain if you are sure that you no longer need it. Once you submit the request it cannot be reversed. Once submitted for cancellation, the .UK domain will be removed from the registry on the day of cancellation at some point before midnight. At this point, the .UK domain name will be available for anyone to register. To submit a cancellation request please
Transfers In requirements
The .uk transfer process is unique to the Nominet registry.
To initiate a .uk transfer, you must:
- Contact us by email. (The .uk transfer does not include a free one-year extension because the transfer is free.)
- Contact your current registrar and request an IPS tag change to DOTSTERS. Once updated, the transfer completes immediately.
Transfers out requirementsTo transfer a .uk domain name to another registrar, contact our support team to request the transfer and provide us with the following:
- A specific request to transfer the domain name. Include the full domain name in the request.
- The IPS Tag name of your new registrar. (Nominet issues a case-sensitive IPS tag to each registrar approved to manage .uk domain names. Transferring a .uk domain name requires an update of the IPS tag information.)
- Account validation information (customer account number or user name
Any domain transfers should be made in writing via email only and no refunds will be due for domain registrations.
Domain transfer requests – (provided all details are correct and procedures followed by the customer)will be carried out by namers.uk assuming all outstanding invoices/balances have been settled by the customer.
Domain Name transfers away will only take place if the customer provides IPS Tag details within 28 days of initiating a transfer. If you are transferring a domain during the grace periods you can re-register and then transfer the domain name to the new registrar.
Once a domain name has been transferred to another Registrar, all services and accounts relating to that domain name are terminated. Dotsters take no responsibility for any issues with a domain name (or services related to it) after this time.
FOR SUPPORT
You can reach us in the first instance at [email protected] to enquire about registering or renewing a domain, make changes to your domain, or for any other request. We do not provide phone support but we'd be happy to answer any questions you might have over email and aim to get back to you within 24 hours (Monday to Friday) Please include any information you think might be helpful. Thank you!
Please see our contact details for more options to contact us.
REPORTING ABUSE
If you have become aware of abuse originating from a domain on our tag, [DOTSTERS] you can report abuse to support@dotsters giving details of the domain name, the nature of the abuse, and any additional information you think might be helpful for us to investigate.
REPORTING COMPLAINTS
We take complaints and customer dissatisfaction seriously. If you have a complaint to lodge about Dotsters please submit an email to us at [email protected] We will acknowledge and respond within 24 hours and aim to resolve any issues within 5 business days. If our response is not satisfactory regarding your complaint, you can escalate your issue to Nominet (the .uk registry) at any time directly here: Nominet registrar complaints procedure
About Us
We can register your uk domain names for you for only £8.99 for 1 year, but unlike many other providers, your 2nd year is charged at the same rate. We also make it easy to transfer in, or away without penalties or unwarranted charges.